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Contact

We’re here to help.

Whether you’re looking for more information about The Honest Bison, need help with your order, or want to partner with us in some way, we’d love to hear from you.

Email Us

customer.service@thehonestbison.com

Call or Text Us

(360) 399-6363
Monday - Friday 9am - 1pm EST

Some helpful Information

Here’s some helpful information on our most frequently asked questions. Something else on your mind? Fill out the form above or contact us directly and we’ll get back to you ASAP!

Refune Policy

Unfortunately, perishable items cannot be returned by mail, however if you receive a damaged or defective item, we’ll do our best to make it right. Please email Customer Service (customer.service@thehonestbison.com) with the following information:

  • Order number for the item
  • Date of arrival
  • Condition of item at time of arrival
  • Detailed explanation of the issue
  • Whether you want a refund or replacement
  • Include photos of the the items, box, and damage
Shipping

Our goal is to get your meat to your table as soon as possible. For the most accurate shipping rates and estimated delivery dates, please enter your ZIP code on the checkout page. All orders over $300 ship free!

Cooking Tips

If you're new to cooking leaner meats like Bison, Elk, and Venison, you'll find it's a bit different than cooking beef. Here are the cooking temperatures we usually recommend for steaks: 

Rare: 119-125 F
Medium Rare: 125-130 F
Medium: 130-135 F

Note: The temperature will rise a few degrees while resting, so remember to take that into account.

Always use a meat thermometer for the most accurate results and check out our recipe page for some tasty inspiration.

Free Shipping

On orders over $300

Secure Payment

Multiple options available

Live Customer Service

Mon-Fri: 9am - 1pm EST

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